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Additional information provided in d.9., h.3., h.6.And h.11.Two fluidics management system in a plastic bag were visually inspected ad were tested using a console.The products could be recognized by the console.The products primed and tuned with the sentry handpiece and a 0.9-millimeter aspiration bypass system tip and infusion sleeve from lab stock, successfully and the service data could be retrieved.No system message code displayed on console screen.The products functioned within specification.Both cassette max vacuum and aspiration flow rates, and irrigation flow rates were measured and met specifications.No problems were found with the returned cassette fluidics.The investigation conducted a non-conformance review of the reported lot number.No deviations that could have contributed to this event were identified and all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event as the returned products met specifications.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.No further investigative or manufacturing actions are warranted at this time due to the product meeting specifications.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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