| Model Number |
Q6 EDGE 3 |
| Medical Device Problem Code |
Appropriate Device Problem Term/Code Not Available (3191)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
11/18/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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Provider alleges the consumer was charging her chair at night and allegedly woke up to sparks and flames coming from the joystick.
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Additional Manufacturer Narrative
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The device has not yet been made available for evaluation.Should further information or the device become available, a follow-up report will then be issued.
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Additional Manufacturer Narrative
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It appears the cause of the thermal damage at the strain relief was elevated resistance from charging with a damaged joystick cable.The consumer safety guide warns to regularly inspect controller harnesses for damage.
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Event or Problem Description
|
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Provider alleges the consumer was charging her chair at night and allegedly woke up to sparks and flames coming from the joystick.
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Search Alerts/Recalls
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