| Model Number |
TESTOSTERONE |
| Medical Device Problem Codes |
Incorrect Measurement (1383); Low Test Results (2458); Non Reproducible Results (4029)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
11/21/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys testosterone ii assay results for 1 patient sample on a cobas e 801 analytical unit.The initial result was <2.5 nmol/l.The physician questioned the result, and the sample was repeated.The repeated result was 6.24 nmol/l.The repeated result was believed to be correct.
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Additional Manufacturer Narrative
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The qc was acceptable.A general reagent issue was excluded.The field service representative performed checks and ensured the instrument was working as expected.The investigation did not identify a product problem.
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Search Alerts/Recalls
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