| Model Number |
31G X 8MM |
| Medical Device Problem Codes |
Break (1069); Material Fragmentation (1261); Dull, Blunt (2407)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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In the submitted notification, patient experienced problems with skin penetration additionally one needle broke off in the skin.The needle was removed by the user.The patient reported miss dosing also.No medical intervention has been required due to the event.He did not suffer any additional health consequences.Customer confirmed he follows the ifu and rotates injection sites.However we did not receive detailed information about patient injection technique.Complained problem could be connected also with unappropriated technique of insulin delivery.In the instruction of use added to every product box is helpful information how to make injection in proper way : make the injection as directed by your healthcare professional, do not bend the needle.Inject slowly (approximately 10 seconds).Do not withdraw the needle immediately after injection.Do not change the direction of the pen needle while it remains in the body as this can result in bending or breaking of the needle.The literature review suggest that each broken needle should be located and removed quickly and carefully.Insulin doses are closely correlated with the patient's condition and glycaemic control.Whether the patient has received adequate doses of insulin can be assessed throughout the day during glucose measurements.Considering the above, the administration of insulin is not indifferent (glucose monitoring, pain) to the patient and cannot be overlooked.Concerns about the administration of a full or incomplete dose of insulin are monitored by patients on an ongoing basis, therefore the risk of serious health complications is low.Glycaemic control is the main measure of diabetic status assessment and is an important parameter of daily therapy.During evaluation of archival sample observed slight exceedance on the parameter "penetration force".We reasonably conclude that such small exceedance should be no noticeable by the user.This defect may be the reason on increasing pain feeling during injections.No defects that may have impact on broken needle and drug dose problems were found.Device history records (dhr) review did not reveal any nonconformities.Product involved in the incident has been not returned to htl-strefa s.A.For further evaluation.Htl-strefa s.A.Recommended to consult healthcare professional for assistance in choosing the appropriate injection technique.The needle was removed by patient themselves, without medical or surgical intervention.Patient did not report health deterioration due misdosing and broken needle.However, the complained problems can be considered as the product malfunction, because needles had failures in regards of meet the performance specifications which caused adverse device experiences for user.The final recommendation of hhe team is: to report the event in us.
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Event or Problem Description
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On 12/10/2025 (b)(6).Received a phone call complaint pen needles are failing to penetrate the skin.The pen needles will not penetrate the skin without excessive force.He described the pen needles as dull.A pen needle broke off into his skin, fortunately enough of the pen needle was sticking out and he was able to remove it with his fingers.He does not feel comfortable using the pen needles he has currently.He uses lantus solostar for his pen injections.He has used droplet pen needles for 2 or 3 years and confirmed he follows the ifu and rotates injection sites.He suffered mis dosing but was able to achieve his required dose using a monitoring device.He did not suffer any other health consequence and did not seek any medical attention.We are providing replacement samples, and we expect to receive replacement samples for investigation analysis.Sample under complaint has been not returned of further evaluation.
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Event or Problem Description
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On (b)(6) 2025 htl-strefa inc.Received a phone call complaint pen needles are failing to penetrate the skin.The pen needles will not penetrate the skin without excessive force.He described the pen needles as dull.A pen needle broke off into his skin, fortunately enough of the pen needle was sticking out and he was able to remove it with his fingers.He does not feel comfortable using the pen needles he has currently.He uses lantus solostar for his pen injections.He has used droplet pen needles for 2 or 3 years and confirmed he follows the ifu and rotates injection sites.He suffered mis dosing but was able to achieve his required dose using a monitoring device.He did not suffer any other health consequence and did not seek any medical attention.We are providing replacement samples, and we expect to receive replacement samples for investigation analysis.On 2026-02-05 sample under complaint has been returned for further evaluation.
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Additional Manufacturer Narrative
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In the submitted notification, patient experienced problems with skin penetration additionally one needle broke off in the skin.The needle was removed by the user.The patient reported miss dosing also.No medical intervention has been required due to the event.He did not suffer any additional health consequences.Customer confirmed he follows the ifu and rotates injection sites.However we did not receive detailed information about patient injection technique.Complained problem could be connected also with unappropriated technique of insulin delivery.In the instruction of use added to every product box is helpful information how to make injection in proper way : make the injection as directed by your healthcare professional, do not bend the needle.Inject slowly (approximately 10 seconds).Do not withdraw the needle immediately after injection.Do not change the direction of the pen needle while it remains in the body as this can result in bending or breaking of the needle.The literature review suggest that each broken needle should be located and removed quickly and carefully.Insulin doses are closely correlated with the patient's condition and glycaemic control.Whether the patient has received adequate doses of insulin can be assessed throughout the day during glucose measurements.Considering the above, the administration of insulin is not indifferent (glucose monitoring, pain) to the patient and cannot be overlooked.Concerns about the administration of a full or incomplete dose of insulin are monitored by patients on an ongoing basis, therefore the risk of serious health complications is low.Glycaemic control is the main measure of diabetic status assessment and is an important parameter of daily therapy.During evaluation of archival and customers sample observed slight exceedance on the parameter "penetration force".We reasonably conclude that such small exceedance should be no noticeable by the user.This defect may be the reason on increasing pain feeling during injections.No defects that may have impact on broken needle and drug dose problems were found.Device history records (dhr) review did not reveal any nonconformities.Htl-strefa s.A.Recommended to consult healthcare professional for assistance in choosing the appropriate injection technique.The needle was removed by patient themselves, without medical or surgical intervention.Patient did not report health deterioration due misdosing and broken needle.However, the complained problems can be considered as the product malfunction, because needles had failures in regards of meet the performance specifications which caused adverse device experiences for user.
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Search Alerts/Recalls
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