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It was reported by the user site that during a celero biopsy procedure on (b)(6) 2025, "specimen was obtained using the pre-fire method.However, the biopsy needle would not reopen to retrieve the specimen.The hand "priming" function had zero resistance and did not appear to be working properly, so the 1 and 2 buttons did not respond when pushed.The biopsy sequence was attempted at least 15 times, without success.The patient developed a hematoma after the second pass and the area was no longer visualized, so the procedure was aborted.The pathology results were discordant, requiring a second biopsy several weeks later." no further information is currently available.
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An investigation was conducted: it was reported by the user site that during a celero biopsy procedure on (b)(6) 2025, "specimen was obtained using the pre-fire method.However, the biopsy needle would not reopen to retrieve the specimen.The hand "priming" function had zero resistance and did not appear to be working properly, so the 1 and 2 buttons did not respond when pushed.The biopsy sequence was attempted at least 15 times, without success.The patient developed a hematoma after the second pass and the area was no longer visualized, so the procedure was aborted.The pathology results were discordant, requiring a second biopsy several weeks later." the device was not available for return; visual and functional analysis/testing could not be conducted for the described event.The device was not returned for this complaint, and only limited patient-related information was provided.Therefore, a full investigation could not be conducted.Without the returned sample, it is not possible to confirm a definitive root cause of the issue.Root cause analysis did not identify a definitive root cause.The investigation included a comprehensive review of complaint data and risk assessments, but could not perform any testing procedures, because the device was not returned.Conclusion: the reported issue could not be confirmed because the device was not returned.A comprehensive review was conducted, including device history records, complaint data, and risk assessments.Capa/hra/ncr/scar are not deemed required at this moment by this event.Future events will be monitored and trended.Complaint confirmed: no.Device history record (dhr) review: a device history record (dhr) review was conducted for the reported lot/serial number.The device was released meeting all qa specifications.
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