MAUDE Adverse Event Report: PHILIPS MEDICAL SYSTEMS DMC GMBH DIGITALDIAGNOST 4.1 CHEST / EMERGENCY; SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER)

Model Number	DIGITALDIAGNOST 4.1 CHEST / EMERGENCY
Medical Device Problem Codes	Device Handling Problem (3265); Device Fell (4014)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	12/09/2025
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Reference id: (b)(4).The digitaldiagnost 4.X is a stationary x-ray system for general radiographic purposes.As an option, a portable digital flat panel detector (model "skyplate") can be used for image capture.Philips received a complaint on digitaldiagnost 4.X indicating that the skyplate detector dropped and heavy shock registered to the detector.The device was outside of clinical use and there was no harm to patient or user.The remote service engineer (rse) performed analysis and concluded that the detector was dropped by the customer.The customer downloaded the shock log and confirmed that a heavy shock event was recorded.Test images were acquired following the incident, and no image artifacts were observed.The customer contacted philips to inquire about any additional actions required after a heavy shock event.The remote service engineer (rse) advised the customer to perform detector calibrations.Both gain calibration and pixel calibration were completed successfully.The customer confirmed responsibility for handling and servicing the device.The customer was informed to contact philips if further support is required, at which point a new service order would be created.No additional information is expected, and this concludes philips¿ remote support for this event.The system was functioning properly and was returned to clinical use.Based on the information available and the testing conducted, the cause of the reported problem was detector drop.The reported problem was confirmed by the customer.Thus, it is concluded that the detector was dropped by accident (use error).
Event or Problem Description
It was reported that the skyplate detector dropped and heavy shock registered to the detector.The device was not in clinical use and there was no patient or user harm.

• Brand Name: DIGITALDIAGNOST 4.1 CHEST / EMERGENCY
• Common Device Name: SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER)
• Manufacturer (Section D): PHILIPS MEDICAL SYSTEMS DMC GMBH; roentgenstrasse 24; hamburg 22335 ; GM 22335
• Manufacturer (Section G): PHILIPS MEDICAL SYSTEMS DMC GMBH; roentgenstrasse 24; hamburg 22335 ; GM 22335
• Manufacturer Contact: dusty leppert ; 100 park avenue, suite 300; orange village, OH 44122
• MDR Report Key: 23818699
• Report Number: 3003768251-2025-000160
• Device Sequence Number: 9963738
• Product Code: MQB
• UDI-Device Identifier: 00884838074521
• UDI-Public: (01)00884838074521
• Combination Product (Y/N): N
• Initial Reporter Country: US
• PMA/510(K) Number: K141736
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional,Company Representative
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 12/16/2025

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: DIGITALDIAGNOST 4.1 CHEST / EMERGENCY
• Device Catalogue Number: 712033
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 12/09/2025
• Initial Report FDA Received Date: 12/16/2025
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 06/01/2022
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Reuse
• Patient Sequence Number: 1
• Patient Sex: Unknown