| Catalog Number |
06656021190 |
| Medical Device Problem Codes |
High Test Results (2457); Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/11/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii assay results for 1 patient sample on a cobas e 411 analyzer (rack system).The initial result was 32.7 pg/ml, and the repeated result was 1432 pg/ml.
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Additional Manufacturer Narrative
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The result of 32.7 pg/ml was believed to be correct based on the patient's clinical history.The qc was acceptable.A general reagent issue was excluded.The field service representative found that the reagents were left on the device without refrigeration after the device was shut down for the weekend and were not stored in the refrigerator.He performed tests with acceptable results.The investigation did not identify a product problem.The investigation determined the issue was consistent with a sample quality/pre-analytical handling issue.
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Search Alerts/Recalls
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