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| Catalog Number |
DRENCOR |
| Medical Device Problem Codes |
Contamination (1120); Failure to Read Input Signal (1581); Application Program Problem (2880)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/12/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: as the serial number for the device was provided, a review of the device history records is currently being performed.The return of the sample is pending.However, the investigation of the reported event is currently underway.Section a through f ¿ the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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A patient underwent a reusable biopsy procedure using encor enspire system, it was reported that during a stereotactic vertical approach procedure while in "sample" mode and they have already begun to sample the patient tissue, the encor enspire system suddenly reverted back to the "start calibration" screen.The user has to remove the needle to recalibrate and re-enter the tissue to complete the procedure.This occurred twice.It was identified that encor enspire system sn (b)(6), encor driver sn unk and encor foot pedal sn unk were used together as a system during this event.There was no patient injury.
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Additional Manufacturer Narrative
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H11: manufacturing review: a dhr and manufacturing review was not required as the event was determined to be expected, and the investigation did not identify any manufacturing and/or service-related issues.Investigation summary: the encor driver serial number (b)(6) was received at the bd-bard global service & repair.The encor driver was visually inspected upon receipt and was found to be in good overall condition.The serial label is not the current revision.Also, the control cable is slightly pulled out from the strain relief due to adhesive failure.The blood contamination was found internally under the bezel, between the mating surfaces of the housing, and on the gears and front pcb.The device was functionally tested and failed the tests due to sample button seems intermittently functional and needs excess force to activate the switch during evaluation.No other anomalies were identified.Therefore, the investigation is determined to be unconfirmed for the reported screen reverted back to start calibration during sample mode issue, the investigation is determined to be confirmed for the identified sample button seems intermittently functional and needs excess force to activate the switch issue, and the investigation is determined to be confirmed for the identified blood contamination was found internally under the bezel, between the mating surfaces of the housing, and on the gears and front pcb issue.The root cause for the reported screen reverted back to start calibration during sample mode issue cannot be determined as the problem could not be reproduced.The root cause for the identified sample button seems intermittently functional and needs excess force to activate the switch issue could not be determined based on the provided information.The root cause for the identified blood contamination was found internally under the bezel, between the mating surfaces of the housing, and on the gears and front pcb issue could not be determined based on the provided information.Labeling review: the labeling/packaging review was not required as the reported event is not associated with a labeling, packaging, or use related issue.Section a through f: the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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A patient underwent a reusable biopsy procedure using encor enspire system, it was reported that during a stereotactic vertical approach procedure while in "sample" mode and they have already begun to sample the patient tissue, the encor enspire system suddenly reverted back to the "start calibration" screen.The user has to remove the needle to recalibrate and re-enter the tissue to complete the procedure.This occurred twice.It was identified that encor enspire system sn (b)(6) , encor driver sn unk (wo-00121346) and encor foot pedal sn (b)(6) were used together as a system during this event.There was no patient injury.
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Search Alerts/Recalls
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