| Catalog Number |
445870 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/03/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported while using the bd bactec¿ mgit¿ 960 instrument, there were false negative results.There was no report of adverse patient impact.
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Event or Problem Description
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It was reported while using the bd bactec¿ mgit¿ 960 instrument, there were false negative results.There was no report of adverse patient impact.
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Additional Manufacturer Narrative
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Investigation summary: catalog # 445870, s/n (b)(6): it was reported that there were possible conflicting results/false negative from the instrument.An fse was dispatched to the site and inspected the instrument.After noting dirt on the detectors, the fse cleaned the detectors in all three drawers.It was then reported that the instrument was functioning according to specifications.The case was closed.The root cause cannot be determined.This complaint is not being confirmed as no instrument malfunction was identified.Review of the device history record for instrument s/n (b)(6) is not required because this complaint does not allege an early life failure or failure at installation and the instrument has changed configuration since release from manufacturing due to service repairs/pms.No samples or parts were expected to be returned for this complaint and thus, a returned sample analysis is not required.Service history review was performed for the instrument and no recent additional work orders were observed for the complaint failure mode reported.Bd quality will continue to closely monitor for trends associated with results related complaints.No new risks or hazards, or changes to existing risks/hazards, were identified as a result of this complaint.
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Search Alerts/Recalls
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