| Model Number |
DDU-100E |
| Medical Device Problem Code |
Inaudible or Unclear Audible Prompt/Feedback (2283)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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An international distributor reported a customer's aed will not speak.The customer did not report this occurring during patient use.
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Additional Manufacturer Narrative
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The customer reported their aed would not provide audible prompts.The reported issue was confirmed however the aed has not been returned and the cause of the complaint is not known.
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Additional Manufacturer Narrative
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The unit was requested for return and further evaluation after analysis of the log files identified a recurring service code beginning on 09/24/2025, related to a potential sound issue.Upon return, the device underwent bench testing.The reported issue was confirmed and determined to be caused by a failed speaker component.Although the unit was unable to deliver audible prompts, the aed passed shock testing and was capable of delivering therapy.
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Search Alerts/Recalls
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