| Model Number |
G21538 |
| Medical Device Problem Code |
Difficult to Fold, Unfold or Collapse (1254)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/24/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation evaluation: a product evaluation was performed only by the picture provided in response to this report because the product said to be involved was not provided to cook for evaluation.Per the photo provided we cannot complete a full evaluation.Without the product or substantial evidence to contradict the complaint, it is considered confirmed based solely on statements and photo describing the event.The photo provided shows the distal end of the device with the basket fully advanced alongside the proximal catheter, which appears to be buckled near the white shrink tubing.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: our evaluation of the photo provided confirmed the report based on the condition of the device.However, we could not conduct a complete investigation because the product said to be involved was not returned for evaluation.A definitive cause for the reported observation could not be determined.Prior to distribution, all memory eight wire baskets are subjected to a visual inspection and functional testing to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: based on the quality engineering risk assessment no corrective action is warranted at this time.This observation occurred prior to use.A review of the complaint history was conducted.Based on this review, the likelihood of this type of report is rare.Quality assurance will continue to monitor for complaint trends.
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Event or Problem Description
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During preparation for an unspecified procedure, the physician selected a cook memory eight wire basket.It was reported that when the nurse tried to put basket inside the sheath, the basket was not put inside.This occurred prior to patient contact; there was no patient impact.
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Search Alerts/Recalls
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