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Additional information: g3, h3, h6.The complaint device was not received for evaluation.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude the most likely cause.The most likely cause of the reported failure is user error, including striking bone or applying excessive force when attempting to pass the needle through fibrous or calcified tissue, as warned in the directions for use (dfu-0392-sub).The complaint allegation was confirmed upon reviewing the customer's attached picture, which displayed an ar-13991n surefire scorpion needle with the tip broken off.
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