| Model Number |
DDU-C2300 |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported that their aed's asi is blank, and the aed will not power on.The customer did not report this occurring during patient use.
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Additional Manufacturer Narrative
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Troubleshooting of the aed with the customer identified that the aed pads were expired as of 2024/07/31.During the aed's automated self-test, the aed would have identified that the pads were expired and attempted to alert the user by flashing its red asi and chirping.The aed would continue to chirp and flash until the aed's condition is addressed or the battery pack becomes completely depleted.The cause of the aed not powering on was related to a failure to set-up the aed and maintain the battery pack.
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Additional Manufacturer Narrative
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Analysis of the aed's log files identified that the customer's failure to promptly address red asi warnings reduced battery life expectancy.The cause of the aed not powering on was related to the customers failure to maintain the battery pack.As a follow up with the customer, the proper maintenance of this device was reviewed.Once a new battery was installed and a manual self test performed the aed functioned as designed and was able stay in service.
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Search Alerts/Recalls
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