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Additional manufacturer narrative additional information - this mdr is being submitted to include the below: h6: investigation results under type of investigation, investigation findings, investigation conclusions.H11: investigation summary a query was run in the electronic quality management system (eqms).A query was run in the eqms on 29-dec-2025 against "lot number 6004715 and similar malfunction code(s) tubing connector detached from infusion set (cannula part/base piece), the review confirmed that lot 6004715 and the identified failure mode are not associated with any ncrs or corrective and preventive action (capa) of the same or similar nature.Similar complaints search: a query was run in the eqms on 29-dec-2025 against "lot number" criteria equal 6004715 and similar malfunction codes tubing connector detached from infusion set (cannula part/base piece).The count of complaint is 1.The complaint number is (b)(4).Device history record (dhr) review: the lot 6004715 was manufactured according to the work instruction (wi) version 16 and manufactured in the machine multivac 10 on 07/dec/2023, with a total of (b)(4) units.Glue-tubing lot: the lot 3m00911 was manufactured according to the wi version 13 and manufactured in the machine lc02 on 06/dec/2023, with a total of (b)(4) units.Review of the dhr showed that all relevant tests required during the related processes had been fulfilled and met the requirements.No deviation were identified related to the malfunction reported, no maintenance events were recorded.Review of the dhr showed that all relevant tests required during the related processes had been fulfilled and met the requirements.No deviation were identified related to the malfunction reported, no maintenance events were recorded.The device history record (dhr) was reviewed in accordance with applicable procedures.All required in-process and final tests were completed and met specified requirements.No deviations were identified, and no maintenance events were recorded that relate to the complaint code.Conclusion: dhr review supports compliance with manufacturing and quality requirements; no issues noted.Visual evidence review: no photo was provided to support visual confirmation of the reported issue.Conclusion: unable to perform visual verification; assessment based on available documentation only.Capa determination assessment - conclusion summary of complaint investigation: based on the investigation, no further investigation is required.The record will be closed and monitored through tracking and trending per wi (monthly trips and alerts).Conclusion summary of complaint investigation: as a result of the following: a comprehensive review was conducted, including eqms queries, similar complaint searches, device history record review, visual evidence assessment, and capa determination.No ncrs or capas of the same or similar nature were found for lot 6004715 and related malfunction codes for detachment.One complaint was identified for this lot, but no trend or systemic issue was detected.The manufacturing records confirmed that the lot was produced in compliance with all requirements, with no deviations or maintenance events noted.No photo evidence was provided, so the assessment was based on documentation only.Based on these results, no manufacturing or quality issues were identified, and no further investigation is required.The record will be closed and monitored through routine tracking and trending.For more details see the information under the child inv record (b)(4).
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