| Model Number |
816571 |
| Medical Device Problem Codes |
Output Problem (3005); Power Problem (3010)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/11/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Per the perfusionist, the arterial pump head turned off twice without warning.The first time it was caught by the perfusionist noticing that the volume instantly came back into the reservoir.It was thought at first that it was from the suckers, but they were relatively dry so looking down it was seen that the pump was off but illuminated.The patient's mean arterial pressure (map) dropped down to the 20s while the pump was off.The pump required the perfusionist to hit the power button to resume pumping.There were no alarms, nor messages seen.For the second occurrence, it was noticed that there was a 'service pump' message that popped up in the lower left corner of the screen as soon as the pump stopped, again without alarm nor intervention.The patient's map dropped only to the 30s.There was roughly a 5-minute period between these power-down events.Immediately the perfusionist sought assistance in changing out the arterial pump head.They verified occlusion on a backup pump before removing it from the room.The physician was notified of the mechanical issues with the pump head and the need to come off of bypass momentarily to switch out the motor.A dose of cardioplegia was given before coming off bypass and performing the change.The patient was clamped out, and the shunts were turned off.The tubing was swapped in the raceway and the control cable exchanged.Flow was re-established after 40 seconds due to the pump needing to power on.After re-establishing flow, the team needed to come off again to re-assign the pump head as it had a '?' mark over the icon.The lines and shunts again were clamed and closed, and the patient was off for 20 seconds.No residual issues were noted throughout the rest of the case related to the pump.The patient was able to be successfully weaned from bypass and muffed with excellent cardiac function and minimal requirements.The field service representative (fsr) performed mechanical, electrical, and visual testing.The pump was run for two hours and the issue could not be duplicated.The fsr found that the roller pump had a loose cable connection to the base.The fsr replaced the roller pump display and display to pump board cable.The unit operated to the manufacturer's specifications.
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Event or Problem Description
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It was reported that during use of the device for cardiopulmonary bypass (cpb), the arterial roller pump stopped twice, only displaying a 'service pump' message the second occurrence.As a result, an alternate device was employed.The surgical procedure was completed successfully.There was an unknown delay.There was no blood loss, nor adverse consequences to the patient.
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Additional Manufacturer Narrative
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Updated block: d9.
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Additional Manufacturer Narrative
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Updated blocks: b2 and b5.
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Event or Problem Description
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Per clinical review: on (b)(6) 2025, the team experienced a problem with their heart lung machines (hlm) roller pump whereby during cardiopulmonary bypass (cpb) the arterial roller pump turned off without warning twice.The first time it was caught by the perfusionist, noticing the volume instantly coming back in the reservoir.The patient's mean arterial pressure (map) dropped down to the 20s while the pump was off.The pump was restarted by the power button.No alarms or message were noted.For the second occurrence, a 'service pump' messaged displayed on the lower left corner of the screen as soon as the pump stopped again without alarm.The patient's map dropped to the 30s.There was roughly a five-minute period between the power down events.The pump was changed out for the second stopping occurrence.To change out the pump, the patient came off bypass momentarily.A dose of cardioplegia was given before coming off bypass.Flow was re-established after 40 seconds.After re-establishing flow, the patient came off bypass for 20 additional seconds to re-assign the pump head.The patient was able to be successfully weaned from bypass.
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Additional Manufacturer Narrative
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Per data log review: based on the pump log, there were no error messages on the date of the reported issue.Based on the reported message of 'service pump', it was suggested by the manufacturer's technical support specialist, that there was an intermittent connection between the display and the pump module.At the specific time of the reported issue, the pump appeared to be stopped from the local control, and there are no errors or active triggers that caused the pump to stop.There was another stop from the local controls three minutes later, again with no errors or triggers tied to the pump stop.
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Search Alerts/Recalls
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