| Catalog Number |
05942861001 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/08/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The inform meter serial number was (b)(6).Qc passed on the meter within 24 hours of this event.On a regular basis, inform strips of lots currently valid in the market are tested as part of routine retention testing, and the results have passed the internal inspection.The investigation is ongoing.
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Event or Problem Description
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The initial reporter complained of a high glucose result not corresponding to the clinical status of 1 patient tested on an accu-chek inform ii meter + rf.The result on the meter was "hi" (numeric result > 600 mg/dl).This result did not fit the patient¿s health status, as they were asymptomatic.
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Additional Manufacturer Narrative
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The customer did not return any product for investigation.No information was provided that would point to a cause for the event.As no product was returned, a specific root cause could not be determined.
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Search Alerts/Recalls
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