| Model Number |
E 411 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/08/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys estradiol iii assay results from the cobas e411 rack.The initial result was >3000 pg/ml with a data flag.This result was questioned by the physician, as the estradiol result for the patient on the previous day was 2800 pg/ml.With a dilution, the repeat results were 2100 pg/ml, 2300 pg/ml, and 2500 pg/ml.The sample was then sent to another laboratory, and the result was 2900 ng/ml.This result was believed to be correct.
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Additional Manufacturer Narrative
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The reagent lot number was 88086800 with an expiration date of 30-jun-2026.The field service engineer checked the calibration and qc results and found all were within the expected range.He ran a precision study using qc material that passed within specifications.The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation was unable to identify a specific root cause.The calibration and qc data were acceptable.The analyzer alarm trace did not contain a conspicuous event.This patient's status and the patient's ivf treatment cause unidentifiable and patient-specific metabolites that interact with the detection system of the assay and can cause cross-reactivity.A general reagent problem was not evident.The issue was only observed for certain (not all) hormonally treated ivf patients.
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Search Alerts/Recalls
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