| Catalog Number |
08057931190 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/09/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reagent lot number was 877740.The expiration date was not provided.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable iron gen.2 results from the cobas c 503 analytical unit.The initial result was 607 ug/dl.The sample was repeated three times with "sample clot" alarms.The sample was recentrifuged, and the repeat results were 41.4 ug/dl and 42.8 ug/dl.The questionable result was not reported outside of the laboratory.The result of 42.8 ug/dl was believed to be correct.
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Additional Manufacturer Narrative
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Medwatch fields d1-d4, g1, and g4 were updated.The investigation was unable to determine a specific root cause.Based on the multiple clot alarms obtained on the attempted retesting of the sample, the event is consistent with a preanalytical issue.Correct pre-analytic sample handling is within the customer's responsibility.The provided calibration and qc data were inconspicuous, indicating unaffected performance of the device or assay.There is no evidence to suggest a malfunction of the device.
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Search Alerts/Recalls
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