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(b)(4).The customer returned one unit 528135 visistat 35r 6/box for investigation.The returned stapler was visually examined with and with out magnification.Visual examination of the returned stapler revealed staple jammed at the front of the cover block.The stapler was returned with the trigger not engaged, and there was evidence of biological material on the device.The stapler was received with 11 staples left in the cover block, indicating the customer fired at least 24 staples.The jammed staple was able to be removed for dimensional analysis.Dimensional inspection was performed on the jammed staple.The width of the staple 1 was 0.4273", which does not meet the specification of 0.4240"-0.4260" per drawing 150014367; rev 01.Several actions, including supplier notification and quality alert, were taken to address this issue as part of a non conformance, which was closed on 02-june-2025, this sample was manufactured before this date on 27-sep-2024.Functional testing was performed on the complaint sample.When the trigger was engaged, no staples fired.The jammed staple was then removed, and the staple was fired again into the air and the staple properly formed and released.One jammed staple was able to be removed undamaged for dimensional analysis.Per dhr the product visistat 35r 6/box lot # 73j2400956 was manufactured on 09/27/2024 a total of (b)(4) pieces.Lot was released on 10/11/2024.Dhr investigation did not show issues related to complaint.The ifu for this product was reviewed as a part of this complaint investigation.The ifu states, "to obtain optimum staple closure, the trigger must be squeezed all the way in." the reported complaint of "bent/deformed parts - staples" was confirmed based upon the sample received.Visual examination of the returned stapler revealed one jammed staple at the front of the cover block.Upon functional testing, the stapler was fired into the air and no staples fired.The stapler was disassembled; die casting anomalies were discovered on the forming tool.One jammed staple was able to be removed and then measured for dimensional specifications.The staple was found to be out of specification.The stapler was able to fire after removing that jammed staple that was measured to be out of specification.Several actions, including supplier notification and quality alert, were taken to address this issue as part of nc, which was closed on 02-june-2025.This sample was manufactured before this date on 27-sep-2024.Teleflex will continue to monitor and trend on complaints of this nature.
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