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It was reported that log file review was requested which revealed a no external power event while on mobile power unit (mpu) power.The event lasted 45 seconds.The emergency backup battery (ebb) powered the system until power was restored.Because the patient was very sick., it was noted the patient may not remember if they lost power or dual power cable disconnected.It was unkown if the mpu had a v-lock connector.The mpu was not exchanged.The patient was unsure what happened as they have dementia, but it was noted they also noted a power outage, however they were not sure when the power outage happened in relation to the mpu loss of power event.
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Manufacturer's investigation conclusion: the reported event of a no external power event while on the mobile power unit (mpu) was confirmed via analysis of the submitted log file.Review of the log files revealed on (b)(6) 2025, power cable disconnect, low power hazard, and no external power alarms activated due to a loss of ac power to the mobile power unit (mpu).The alarms resolved once ac power was restored.The backup battery supported the system as intended during the loss of power.Pump operation was not affected.The mpu (serial number (b)(6) was not returned for analysis.Additional information provided stated there was a power outage.The root cause of the reported event was a power outage per the provided information.The relevant sections of the device history records for the mobile power unit serial number (b)(6) were reviewed and showed no deviations from manufacturing or quality assurance specifications.The current revision of the instructions for use (ifu) and patient handbook can be found on the eifu page of the abbott website.The heartmate 3 left ventricular assist system ifu, rev.D, heartmate 3 patient handbook, rev.An are currently available.The ifu section 7, entitled ¿alarms and troubleshooting¿ and the patient handbook section 5, entitled ¿alarms and troubleshooting¿ explain how to troubleshoot the system controller, including no external power alarms.The ifu section 3, entitled ¿powering the system¿, and the patient handbook section 3, entitled ¿powering the system¿, explains how to properly use the mobile power unit (mpu) and that in the event the mpu loses power the patient is instructed to switch power sources as the backup battery in the system controller will only temporarily power the pump.The patient handbook section 6, entitled ¿caring for the equipment¿, and the ifu section 8, entitled ¿equipment storage and care¿, explain how to care for and clean all equipment, including the mpu.The patient handbook cautions the user to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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