| Model Number |
S404 |
| Medical Device Problem Code |
Interrogation Problem (4017)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/05/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that this pacemaker has been implanted for over 15 years.The device still has battery remaining but is unable to be interrogated.At this time the device remains in service.No adverse patient effects were reported.
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Event or Problem Description
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It was reported that this pacemaker has been implanted for over 15 years.The device still has battery remaining but is unable to be interrogated.At this time the device remains in service.No adverse patient effects were reported.
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Additional Manufacturer Narrative
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The device was not returned for analysis; therefore, a technical analysis could not be performed.A risk review was completed and confirmed that the event of difficult to interrogate/telemetry (wand) was defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.Based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of no problem detected.
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Event or Problem Description
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It was reported that this pacemaker has been implanted for over 15 years.The device still has battery remaining but is unable to be interrogated.At this time the device remains in service.No adverse patient effects were reported.Additional information obtained, this device was explanted and replaced due to normal battery depletion (nbd).
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Additional Manufacturer Narrative
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The device was not returned for analysis; therefore, a technical analysis could not be performed.A risk review was completed and confirmed that the event of difficult to interrogate/telemetry (wand) was defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.Based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of no problem detected.
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Additional Manufacturer Narrative
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The device was not returned for analysis; therefore, a technical analysis could not be performed.A risk review was completed and confirmed that the event of difficult to interrogate/telemetry (wand) was defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Review of labeling determined that the complaint situation was listed in the manual.There was no indication in the complaint that the product was not used in accordance to labeling.The review of the dhr identified that there were no process related non-conformances, scrap, or rework performed during the production that could explain the event.The reviews ensure each device meets specification prior to release for use.There is no indication the device manufacturing process contributed to the reported complaint.The manual was unlikely to be the cause of the reported complaint; translation, wording, or graphics does not require further review.Based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of no problem detected.
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Event or Problem Description
|
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It was reported that this pacemaker has been implanted for over 15 years.The device still has battery remaining but is unable to be interrogated.At this time the device remains in service.No adverse patient effects were reported.Additional information obtained, this device was explanted and replaced due to normal battery depletion (nbd).
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Search Alerts/Recalls
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