| Model Number |
0638-803-00 |
| Medical Device Problem Codes |
Nonstandard Device (1420); Output below Specifications (3004)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/02/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the console presented low wattage.There was no patient involved, as the console is a testing device and not used with patients.
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Additional Manufacturer Narrative
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As of today, the above referenced laser console has not been returned; therefore, no physical or visual analysis of the laser console could be performed.The console was serviced onsite by a field service engineer (fse).The fse performed a physical inspection of the console and performed a cleaning and alignment of all laser channels and re-calibrated pyros.After that, the problem was resolved, thus confirming the reported event.The malfunction found could have affected the device performance leading to the event experienced by the customer.Therefore, a conclusion code of cause traced to component failure was assigned to this investigation.
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Event or Problem Description
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It was reported that the console presented low wattage.There was no patient involved, as the console is a testing device and not used with patients.
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Search Alerts/Recalls
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