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Section a2, a3, a4, and a5: unknown, as information was requested but not provided.Section d6a: if implanted, give date: n/a, as lens was removed/replaced during the same procedure.Section d6b: if explanted, give date: n/a, as lens was removed/replaced during the same procedure.Section e1 - email address: unknown/not provided.Section e1 - telephone number: (b)(6).Section h3: the device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of records including device history and complaint trending will be performed.Upon completion of this review, if there is any further relevant information a supplemental medwatch will be filed.Section h6 health effect - impact code: 4625 (for sutures and incision enlarged).Section h6 -health effect - clinical code: 4581: no code available (incision enlarged).An attempt has been made to obtain missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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It was reported that after inserting the non-preloaded intraocular lens (iol) into the patient's eye, the trailing haptic was detached.The iol was removed and the procedure was completed successfully with a replacement device.There were no patient injury reported, and no other medical intervention was required.Account indicated that during procedure the incision was enlarged and the physician sutured the wound.No further information was provided.
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Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: december 16, 2025.Section h3 - device evaluated by manufacturer? yes.Device evaluation: visual inspection under magnification revealed that the lens was received coated in what appeared to be blood.The lens was cleaned, revealing that a haptic was damaged.A scratch was observed on the lens.The photograph provided by the customer was evaluated.The image showed a cartridge and a lens covered in blood that appeared to have a detached haptic.The complaint issue " haptic damaged" was identified during product evaluation; however, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.The other observed issues could not be confirmed to be related to a manufacturing or design issue.Conclusion: based on the complaint investigation results, the product was released within specifications.No product deficiency or product malfunction could be identified.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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