| Catalog Number |
08104697190 |
| Medical Device Problem Codes |
Signal Artifact/Noise (1036); Unable to Obtain Readings (1516)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/27/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 503 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable altp gen.2 results for one patient from the cobas c 503 analytical unit.The initial result was 18.5 u/l.The repeat result using a cobas 8000 analyzer was 34 u/l.The questionable result was not reported outside of the laboratory.The repeat result was believed to be correct.
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Additional Manufacturer Narrative
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The investigation determined the issue was due to pre-analytical handling and sample quality issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.General reagent, calibrator, or analyzer issues were excluded.The investigation did not identify a product problem.
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Search Alerts/Recalls
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