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Additional information: g3, h3, h6.Complaint allegation is not confirmed.Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause is attributed to user error, due to improper engagement and/or over-rotation of the handle, which may prevent the threads from properly seating and maintaining tightening force, resulting in the handle unscrewing rather than tightening as intended.
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