| Model Number |
CNA0T0 |
| Medical Device Problem Code |
Device Difficult to Setup or Prepare (1487)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/13/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Event or Problem Description
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A non-healthcare professional reported that during an intraocular lens (iol) implant procedure, the haptic had slipped out before deployment.Additional information has been requested.
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Additional Manufacturer Narrative
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Additional information has been provided in a.1., a.2., a.3.A., a.4., b.5., d.10., h.3., and h.6.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Event or Problem Description
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Additional information was received by stating, there was no patient contact.
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Additional Manufacturer Narrative
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The product was not returned for analysis.The complainant indicates the use of non company viscoelastic which is not qualified for use with the associated product.The reported complaint was not observed as no sample was returned for analysis; however, based on the information provided by the customer, the most likely root cause is failure to follow ifu (instruction for use), as the surgeon states the use of non-qualified viscoelastic.The use of an unqualified combination may cause damage to the iol (intraocular lens) and potential complications during the implantation process.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Search Alerts/Recalls
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