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The customer reported they were dispatched to a cardiac arrest.The autopulse nxt platform (sn (b)(6)) was applied to the approximately 52-year-old, 250-270-pound male patient after several minutes.The med unit began transport to the pci facility.After approximately 20 minutes, the platform suddenly stopped on its own.No one was touching the controls at the time.According to the customer, no warning lights were noted.The green start button was pressed and the platform resumed as normal.After approximately 3 mins, a battery change occurred, and the platform resumed normal operations.There is no suspected battery malfunction.After 3-5 minutes, the nxt band (lot unknown) ripped off the patient.The crew continued with manual cpr and the nxt band was attempted to be reattached unsuccessfully.The patient was kept on the platform but there were no further attempts to use the platform.Manual cpr was performed until hand off at the hospital.No consequences or impact on the patient.After the call was completed, inspection of the nxt band found that the velcro ripped partially off.The band ripped/tore mid-way between the connection to board and largest part of the band.
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