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Additional information: g3, h3, h6: the complaint device was not received for evaluation.Based on the information provided, which may include the returned device (if available), pictures, videos, event descriptions, and any additional field data, arthrex concluded the most likely cause of the reported failure.The most likely cause of the reported failure is a user error, including improper surgical technique associated with the device.The complaint allegation was not confirmed.The customer-provided image serves as an anchor; however, the broken sutures are not visible.
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