| Model Number |
CV-180 |
| Medical Device Problem Code |
No Display/Image (1183)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/04/2025
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Type of Reportable Event
|
Malfunction
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|
Event or Problem Description
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It was reported that the video system center had no image.The issue was found during maintenance.There were no reports of patient involvement.
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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No additional information received from the customer.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the final investigation.Updated fields: h2, h4, h6, h11.The customer contacted olympus technical assistance support (tac) via phone.Troubleshooting steps were performed: cables were checked, pc out and printer out were tested with no image, cv-180 settings were confirmed correct, and two processors were swapped with the same result.Tac advised the issue is likely the cable or communication ports.The customer informed tac of the event.The device will not be returned to olympus for evaluation.A root cause could not be identified.Based on the results of the investigation, it is likely the following led to the malfunction: cause is not established.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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