| Model Number |
2.0 |
| Medical Device Problem Code |
Computer Software Problem (1112)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/10/2025
|
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
|
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Investigation begun but not yet completed.A supplemental report will be filed upon completion of the investigation.
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Event or Problem Description
|
|
Meter accepted a patient result and shows on the meter that the result was indeed accepted.Inside of novanet (meter software) and qml (middleware) this result shows that it was not accepted on the meter.Thus preventing the result from going to the patients chart.This could have led to potential delays in treatment.
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Search Alerts/Recalls
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