| Catalog Number |
0250070620 |
| Medical Device Problem Code |
Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/09/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the package was contaminated on the inside.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Additional Manufacturer Narrative
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Three attempts have been made to retrieve the device for evaluation, and it is yet to be received in-house.This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: package contaminated.Probable root cause: 1.Incorrect or inadequate packaging, 2.Severe shipping conditions, 3.User error.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that the package was contaminated on the inside.
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Search Alerts/Recalls
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