| Catalog Number |
07559674190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/17/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable tina-quant hemoglobin a1cdx gen.3 results for qc and patient samples from the cobas c513 analyzer commercial system.One example had an initial result of 5.44 % and a repeat result of 6.05%.
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Additional Manufacturer Narrative
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The reagent lot number and expiration date were not provided.The customer replaced the reagent, and qc was then in range.The field service engineer performed a vertical adjustment of the reagent probe and performed qc.The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation determined that the issue was related to a single reagent pack and was resolved by the customer's replacement of the reagent.
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Search Alerts/Recalls
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