|
This notification was opened for review due to an allegation of dreamstation auto cpap device reported that after four months from the purchase date, patient found the burn marks on the water tank's heat plate.The device was send to manufacturer service center (pil) for re-evaluation.If any additional information is received, a follow-up report will be filed.
|
|
This notification was previously opened for review due to an allegation of dreamstation auto cpap device reported that after four months from the purchase date, patient found the burn marks on the water tank's heat plate.The device was returned to the manufacturer for further evaluation.Pil visually inspected the device and the evaluation results stated that 2 water tanks with the end user alleging the original water tank had burn marks on it after 4 months of use and it also got burn marks on it.No other peripherals or accessories were returned with the device.Using a known good power supply power cord, device (etf3100684-001), and heated tube, pil confirmed power, airflow, heated tube heats, and the heater plate heats.Due to the device itself not being returned, pil could not retrieve error logs pertaining to the humidifier.Both water tanks returned we filled with distilled water and allowed to sit for a 3 hour period, with no leakage from the tanks observed.A heat test was performed on the known good device and heater plate to verify that the temperatures were within the required perimeters required per prd 2300159 (v26).Pil tech performed this test using an active-servo lung, extech infrared thermometer, and omega thermometer.The test results showed that the device and heater plate recorded temperatures within the threshold required during the 2 ½ hour test.During the investigation, pil observed: what appeared to be rust/corrosion on the water tank pan of both water tanks.A dust-like contaminant was observed on the water tanks, flip lid seal, flip lid, bottom enclosure, back panel, bottom panel, and heater plate.What appeared to be dried liquid spots with potential mineral deposits were observed on the water tanks.An unknown contaminant was observed on the water tank lift tray.Pil was not able to confirm the complaint, or address the symptoms specified.Section product udi in box h has been updated/corrected in this follow-up report.The affected products with field complaints alleging pe-pur foam degradation have undergone the establishment of complaint codes specifically identifying foam degradation, for dream station cpap/bipap series.A field correction action(2021-06-a) was initiated, and medical device recall letters were issued.A field action was initiated to replace pe-pur foam in affected products; degradation was added to the respective dfmeas and the risk management file that was current at the time ¿ er 2219697 v15 (nirvana risk management matrix) was updated to include hazards associated with foam degradation based on complaints analyzed through various health hazard evaluations (hhes).Risk tags ¿ degrad04, irrit05 reflected the safety risk assessment of design containing the affected pe-pur foam.These complaints were monitored and trended in accordance with the complaint trending procedures.If the complaints were determined to meet the criteria for escalation, they were escalated for risk assessment through the post market clinical escalation process.As of the date of submission for this report, there is no indication that complaints for the failure in question have led to unacceptable levels of severity or probabilities of harm, and therefore no further action will be pursued.
|