| Catalog Number |
03L77-01 |
| Medical Device Problem Code |
High Test Results (2457)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/28/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The customer observed falsely elevated magnesium result generated on a 89 years old male patient on the architect c16000.The following data was provided.(b)(6) 2025, sid (b)(6), initial result =3.35 mmol/l, repeat result from another instrument 0.94 mmol/l.The customer uses reference range 1.60 ¿ 2.60 mmol/l.No impact to patient management was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
Complete information for section a1 - patient identifier: sid (b)(6).All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
|
| |
|
Event or Problem Description
|
|
The customer observed falsely elevated magnesium result generated on (b)(6) male patient on the architect c16000.The following data was provided.(b)(6) 2025, sid (b)(6), initial result =3.35 mmol/l, repeat result from another instrument 0.94 mmol/l.The customer uses reference range 1.60 ¿ 2.60 mmol/l.No impact to patient management was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
Concomitant information was updated for lot# 75412ud00 from 03p68-21 to 03p68-34.The field service representative (fsr) inspected the architect c16000 processing module, serial number (b)(6) and found a blockage in the waste line an hcw pump out to t ftg (rohs) tubing and cleared the clog.Removal of the clog from the hcw pump out to t ftg (rohs) resolved the issue.The instrument service history review revealed no additional service tickets associated with discrepant/erratic magnesium.There were no additional service or complaint issues on or around the date this complaint was initiated that may have contributed to this issue.A review of tracking and trending did not identify any trends for the architect c16000 processing module with regards to the customer reported event.A review of trending data associated with the hcw pump out to t ftg (rohs) did not identify any trends.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect c16000 processing module, serial number (b)(6) or the hcw pump out to t ftg (rohs) were identified.
|
| |
|
Search Alerts/Recalls
|