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Product complaint#: (b)(4).Date sent to the fda: 1/8/2026.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent: do you have any photos available for visual analysis of the boxes? confirm the product code and lot number: could you please confirm if the vendor is authorized by jnj? could you please provide photos of the product? could you please provide the attachments for the products traceability information from edc and rdc? how was the product purchased? is there an indication of how the product was distributed? is there any indication of the source? based on the packaging, is there any indication of which market the original genuine product may have come from? was the device used on a patient? if so, was there any patient consequence? please perform and document the follow up attempt for product return.Please document the shipment tracking number in notes or rmao sections.Please provide the source or name of person providing answers to follow-up questions: attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent d4: udi: as the lot number for the device involved in the event was not provided, the full udi is currently not available.
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