| Catalog Number |
11776193122 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/22/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 411 analyzer (disk system) serial number is (b)(6) the samples have been requested for investigation.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable elecsys ca 19-9 result from the cobas e 411 analyzer (disk system) for one patient.The initial result was 1000 u/ml, accompanied by a data flag.The second result with a dilution of 1:10 was 172 u/ml.The third result was 331.4 u/ml.The result on another e411 was 1000 u/ml, accompanied by a data flag.A new sample was collected on the same day, and the initial result was 29.71 u/ml.The results from the other e411 were 27.22 u/ml and 32.65 u/ml, which were deemed to be correct.On (b)(6) 2025, the sample was sent to another lab.The result on an e 411 was 219.7 u/ml.
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Additional Manufacturer Narrative
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An additional result was provided for the patient from (b)(6) 2025, of 121.6 u/ml.Qc was within range on the date of the event.Calibration signals were slightly lower but acceptable.The sample was requested but is not available for investigation; therefore, a thorough investigation could not be completed.The investigation was unable to determine a direct root cause.
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Search Alerts/Recalls
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