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Additional information provided in d.9., h.3., h.6.And h.11.The used unity combined pak was visually inspected and no obvious defects were found.All tubing were inserted properly in the cassette housing.The o-ring on the connector and the auto stopcock filter were in good condition.The probe manifold, the infusion cannula line and the small part tray were not returned with the product.Both irrigation and aspiration luers were intact.Flare shape was observed in the blue socket fittings at the aspiration tubing insertion end.The product was tested using the unity console with the calibrated console.The product could prime and tune with the active sentry handpiece and the lab stock components successfully.No message code appeared on the screen.The product passed functionality per procedure.The investigation conducted a non-conformance review of the reported lot number.No relevant deviations were identified, all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event as the product functioned per specifications.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.No further investigative or manufacturing actions are warranted at this time due to the product meeting specifications.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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