| Model Number |
DDU-100B |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Although requested, the log files from the device have not been provided and the cause of the complaint is not known.
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Event or Problem Description
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A customer reported their aed is flashing red and prompting a "replace battery pack now" warning.They reported this did not occur during patient use.
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Additional Manufacturer Narrative
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Analysis of the log files from the aed identified that the customer was performing excessive self-testing of the aed which reduced the battery life expectancy.As a follow-up with the customer, the proper maintenance of this device was reviewed.
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Additional Manufacturer Narrative
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Troubleshooting of the aed with the customer identified that once the new battery was installed and a manual self test run the aed was functioning as designed and could stay in service.Troubleshooting of the aed with the customer did not identify a cause for the depleted battery pack.As a follow up with the customer, the proper maintenance of this device was reviewed.
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Search Alerts/Recalls
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