| Catalog Number |
06656021190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/22/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e411 disk serial number was (b)(6).Qc was acceptable.The customer observed some debris in the sample.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys estradiol iii assay on a cobas e411 immunoassay analyzer (disk system).Initial result: 3000 pg/ml (accompanied by a data flag).The data flag accompanying the initial result prompted the repeat of the sample using a dilution factor of 1:10 twice.1st repeat result: 1904 pg/ml.2nd repeat result: 1731 pg/ml.It was noted that the 2nd repeat result of 1731 pg/ml was considered to be the most accurate.
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Additional Manufacturer Narrative
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The provided data do not indicate an issue with the analyser or the used reagents.The investigation did not identify a product problem.The cause of the event was due to a preanalytic issue (debris was observed in the sample tube) at the customer site.Preanalytics are within the customer's responsibility.
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Search Alerts/Recalls
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