| Catalog Number |
4007 |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/18/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Internal complaint reference number: case-(b)(4).This complaint was opened by smith+nephew to document a product problem associated with a smith+nephew device.The reported problem relates to known risks with the device itself or with its use that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Event or Problem Description
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It was reported that, before use in treatment, the packaging of a iv3000 1 hand 6x7cm ctn 100 is damaged and appears to be open.The treatment was finished using an equivalent s+n back-up.No additional information is available currently.
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Event or Problem Description
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It was reported that, before use in treatment, eighteen (18) pouches of a iv3000 1 hand 6x7cm ctn 100 are damaged and appear to be open.The treatment was finished using an equivalent s+n back-up.No additional information is available currently.
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Additional Manufacturer Narrative
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Internal complaint reference: (b)(4).Products were returned for evaluation.Sections b5, d9, h3, h6 and h11 were updated.H11: results of investigation: the product was returned for evaluation.A visual inspection of the dressing pouches, confirm that they are unsealed on one side.The provided image was reviewed and revealed that the product pouch is unsealed on one side.The review of the production records revealed no issues were detected during the manufacturing process.A review of complaint history based on the historical data revealed a similar previous event; this failure mode will be monitored for future complaints for any necessary corrective actions.A historical review concluded that there have been no previous escalated actions for the part number and failure mode reported.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.This has occurred due to a sealing failure during high speed manufacturing.The manufacturing processes, procedures, complaint history and risk documentation have been reviewed, and no further escalation is deemed to be necessary at this time.The event type is anticipated, low risk and within acceptable occurrence levels.At this time, we have reasons to suspect that the product failed to meet the product specifications at the time of manufacture however, based on this investigation, the need for corrective action is not indicated.
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Search Alerts/Recalls
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