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It was reported that bd needle eclipse 25x1 rb safety mechanism failed it was reported by the customer that they have encountered issues where the needles either broke when being removed from the packaging, split at the end where they connect to the vaccine syringe, or led to a safety incident in which a staff member was poked by the needle due to a malfunction.Rcc received a complaint via email.We have received a quality complaint on product sold to our customer.Injuries or adverse event: no item: 305761 quantities affected:2ea serial/lot number: (b)(6), po : (b)(4) are any samples available for return? yes, reported issue: per customer xxx: over the past two months, we have experienced two incidents involving patients and employees related to the bd eclipse needles, 25g x 1.We have encountered issues where the needles either broke when being removed from the packaging, split at the end where they connect to the vaccine syringe, or led to a safety incident in which a staff member was poked by the needle due to a malfunction.To ensure safety, i have removed these needles from our inventory and replaced them with the magellan safety needle, 25 g x 1".Customer disposition request: customer contact information: xxx additional information received on 30dec2025.The exact dates of the incidents - (b)(6) 2025.
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