|
It was reported by the user that during a localizer procedure on (b)(6) 2025, the user experienced issues with the device "going off constantly" even when it is not near a clip.Additionally, the user reported that clip migration issues have been experienced.Malfunction mdr submitted due to reports of clip migration.The user reports four impacted devices; therefore, a separate mdr will be submitted for each device.No patient/user injury has been reported.No further information is currently available.
|
|
An investigation was conducted: it was reported by the user that during a localizer procedure on (b)(6) 2025, the user experienced issues with the device "going off constantly" even when it is not near a clip.Additionally, the user reported that clip migration issues have been experienced.Investigation methods and findings: the device was not returned for this complaint, and only limited patient-related information was provided.Investigation of this issue was conducted through customer-provided information, historical complaint review, analysis of similar events, and evaluation of product design.Cause/root cause: the complaint could not be confirmed, not enough information was presented to determine a possible root cause for this issue, however, a previously opened capa¿s captured similar issues as well as issues involving localizer readers with inaccurate distance readings.As a part of the capa investigation, interferences such as wireless chargers and rf cautery devices, caused out of spec readings.Conclusion: the reported issue was not confirmed.These types of issues were captured in previously opened capa¿s.Future events will be monitored and trended.Complaint confirmed: no.Device history record (dhr) review: the certificate of compliance of the contract manufacturer was reviewed for the corresponding lot number, and the device was released meeting all qa specifications.
|