| Catalog Number |
734-07 |
| Medical Device Problem Codes |
Fluid/Blood Leak (1250); Nonstandard Device (1420)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/04/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the nurse noted that the arctic sun device was leaking where the pad connects to the big grey hose.They think the manifold was cracked.They were not in the room.Explained this may cause flow rate issues, or a trip hazard for the family/hcps in the room.They can try another port to see if this resolves this issue, but if not, they may want to go ahead and replace the device.Had them go to the room to confirm flow rate and sn.Device was flowing at 2.7lpm.They will call for a new device.Per follow up information received via phone on 05jan2026, spoke with charge nurse who confirmed a biomed had received the device.No reported issues after device swap.Provided number for biomed.Called biomed who confirmed fluid delivery line was cracked.Stated it looked like it had been bent from poor storage, like the nurses bent or coiled it too tightly.They disposed of the fluid delivery line and ordered a new one.It has not arrived at this time.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported issue was confirmed.The root cause for the reported event is a failed fluid delivery line.They think the manifold was cracked.They were not in the room.Explained this may cause flow rate issues, or a trip hazard for the family hcps in the room.They can try another port to see if this resolves this issue, but if not, they may want to go ahead and replace the device.Had them go to the room to confirm flow rate and sn.Device was flowing at 2.7 lpm.They will call for a new device.Per follow up information received via phone on 05jan2026, spoke with charge nurse who confirmed a biomed had received the device.No reported issues after device swap.Provided number for biomed.Called biomed who confirmed fluid delivery line was cracked.Stated it looked like it had been bent from poor storage, like the nurses bent or coiled it too tightly.They disposed of the fluid delivery line and ordered a new one.It has not arrived at this time.A dhr review is not required as the batch number is unknown.The batch number for this investigation is unknown.The instructions for use were reviewed and found to be adequate.The ifu currently instructs the user on the proper method to use this device to avoid undue injury to the patient and damage to the product.Based on the results of the investigation, no additional actions are needed.Corrections: f, h.Udi format updated with available product information per gudid.H11: sections a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the nurse noted that the arctic sun device was leaking where the pad connects to the big grey hose.They think the manifold was cracked.They were not in the room.Explained this may cause flow rate issues, or a trip hazard for the family hcps in the room.They can try another port to see if this resolves this issue, but if not, they may want to go ahead and replace the device.Had them go to the room to confirm flow rate and sn.Device was flowing at 2.7 lpm.They will call for a new device.Per follow up information received via phone on 05jan2026, spoke with charge nurse who confirmed biomed had received the device.No reported issues after device swap.Provided number for biomed.Called biomed who confirmed fluid delivery line was cracked.Stated it looked like it had been bent from poor storage, like the nurses bent or coiled it too tightly.They disposed of the fluid delivery line and ordered a new one.It has not arrived at this time.
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Search Alerts/Recalls
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