| Model Number |
V+O+C+S+N, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/17/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of it rebooting by itself was confirmed.Ventec replaced the control board to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined the cause of the reported issue to be the control board.
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Event or Problem Description
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It was reported that the device needed service.Upon evaluation of the device, ventec observed that it was rebooting by itself.There were no reports of patient involvement associated with the reported issue.
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Additional Manufacturer Narrative
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Corrected information for supplemental medwatch report 001: section b5, describe event or problem, of the initial medwatch report stated: it was reported that the device needed service.Upon evaluation of the device, ventec observed that it was rebooting by itself.There were no reports of patient involvement associated with the reported issue.Section b5, describe event or problem, of the initial medwatch report should have stated: it was reported to ventec that the device continuously reboots by itself.There were no reports of patient involvement associated with the reported issue.
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Event or Problem Description
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It was reported to ventec that the device continuously reboots by itself.There were no reports of patient involvement associated with the reported issue.
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Search Alerts/Recalls
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