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2 photos were shared by customer, where a several black spots at the purple body's microclave, outside the fluid path is observed, additionally the lot and item information are also shown, no additional damage or anomalies are noted.Complaint of particulate matter on item mc100 can be confirmed based on the photos shared by customer.However, without the return of the used sample, a comprehensive failure investigation cannot be performed, and probable cause cannot be determined.The device history report (dhr) lot# was reviewed, and no non-conformities were found that would have led to the reported condition on the complaint.
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