| Model Number |
2090 |
| Medical Device Problem Codes |
Break (1069); Display or Visual Feedback Problem (1184); Component Missing (2306); Noise, Audible (3273)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/13/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the programmer exhibited autonomous cursor movement and failed the finger touch test due to cursor misalignment and jumping.It was also noted that the cord compartment cover was broken and was unable to latch, and that the power cord was missing.There was no patient involvement.
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Product analysis: analysis was able to confirm the customer comment that the programmer exhibited autonomous cursor movement and failed the finger touch test due to cursor misalignment and jumping.Analysis was also able to confirm the customer comment that the cord compartment cover was broken and was unable to latch, the power cord was missing, the programmer's screen arm was missing the screws and was making noise when lowering the screen.During incoming inspection the programmer failed the touch screen debug procedure and autonomous movement of cursor was observed.It was noted that the hinge plate screws were missing.The upper display hinges were noisy.The power cord bay was broken.The power cord was missing.The rear display cover was cracked.The stylus insulation was breached.The lower display hinges were worn out.The upper handle cover was broken.All found defective parts were replaced and all other identified issues were resolved.The programmer failed the finger touch during final functional test.Electromagnetic interference (emi) repair was performed to resolve the cursor issue.The programmer then passed all final functional and system tests.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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