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H3, h6): the manufacturing representative (rep) went to site to test the imaging system and found that the stand alone board is the part that loose magnets on metal cable chain track.Fse replaced missing magnets on cable chain with trunkstock parts.Fse cleaned interior of gantry.Fse also inspected rotor rollers that spin on nylon track and found two rollers that are not freely spinning which are the cause of the noise during spin.So, replaced the rollers on the rotor gantry.After replacing parts, the gantry ceased to make thumping sound.System functioning as designed.Codes b01, c07, d02 are applicable.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000105; product id: bi71000105; product id: bi71000105; product id: bi71000105.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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