| Catalog Number |
05171407190 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/30/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas 8000 c702 module serial number is (b)(6), the customer performed a 1:10 dilution of the patient sample.Product labeling states, "dilution of samples via the rerun function is a 1:5 dilution.Results from samples diluted using the rerun function are automatically multiplied by a factor of 5." the investigation is ongoing.
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Event or Problem Description
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The initial reporter received a questionable triglyceride result from one patient's sample tested on the cobas 8000 c702 module.The initial result was 2.17 mmol/l.The first repeat result was 1.91 mmol/l.The second repeat result at 1:10 dilution was 51.55 mmol/l with a data flag.
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Additional Manufacturer Narrative
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The investigation reviewed the calibration and qc data; the results are within the specified ranges.A general reagent problem can be excluded because the provided qc and calibration data are within specifications.The investigation did not identify a product problem based on the provided information.The cause of the event could not be determined.
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Search Alerts/Recalls
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