| Catalog Number |
50-1010 |
| Medical Device Problem Code |
Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign - event occurred in japan.The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.
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Event or Problem Description
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It was reported that during inspection at the distributorship, it was found that the inner packaging had a hair-like substance within.There was no patient involvement.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information and/or corrected information.Updated: h2, h3, h6 and h11.A picture of the complaint product was evaluated, and the reported event was confirmed.A visual inspection was conducted on the customer provided picture.The picture appears to show a single hair inside of outer packaging.However, without product return a dimensional analysis cannot be conducted.Review of the device history records identified no deviations or anomalies during manufacturing.The root cause of the reported issue is attributed to a packaging issue.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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