| Catalog Number |
02P24-40 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/11/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included, no additional patient information was available.
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Event or Problem Description
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The customer reported falsely elevated magnesium result generated on the architect c4000 analyzer for 2 patients.Results were not reported to medical provider.The following data was provided for one patient.Initial result = 0.4 mmol/l, repeat results = 0.8 mmol/l the customer uses reference range: 0.74-1.07 mmol/l.No impact to patient management was reported.
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Event or Problem Description
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The customer reported falsely elevated magnesium result generated on the architect c4000 analyzer for 2 patients.Results were not reported to medical provider.The following data was provided for one patient.Initial result = 0.4 mmol/l, repeat results = 0.8 mmol/l the customer uses reference range: 0.74-1.07 mmol/l no impact to patient management was reported.
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Additional Manufacturer Narrative
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After further evaluation, it was determined that this ticket was created under the incorrect likely cause architect c4000 processing module, ln 02p24-40, sn# (b)(6).A new ticket was created under the correct likely cause, architect c4000 processing module, ln 02p24-40, sn# (b)(6).Mdr number 3016438761-2026-00062 has been submitted and all further information will be documented under that mdr number.
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Search Alerts/Recalls
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